The investor-grade financial metrics that define the business — sourced from Sage and reconciled monthly by Finance.
| Metric | Current | Target | Trend | Source | Status |
|---|---|---|---|---|---|
ARR Annual recurring revenue from all active subscriptions. | €10.8m | €12.0m | Sage | At Risk | |
Net Revenue Retention Expansion + renewals less churn over trailing 12 months. | 108% | 115% | Sage | At Risk | |
Gross Revenue Retention Renewals less churn and contraction, expansion excluded. | 94% | 92% | Sage | On Track | |
Gross Margin Subscription gross margin. | 75% | 78% | Sage | At Risk | |
CAC Payback Months to recover acquisition cost on new ARR. | 16 mo | < 18 mo | Sage | On Track | |
Rule of 40 Growth rate + EBITDA margin. | 37 | ≥ 40 | Sage | At Risk |