The single quarterly scorecard reviewed by the Leadership Team — pulled live from Sage, Monday CRM, ClickUp and CSV uploads.
Finance
At RiskARR
€10.8m/ €12.0m
Source · Sage
Customer Success
At RiskNet Revenue Retention
108%/ 115%
Source · Sage
Finance
At RiskGross Margin
75%/ 78%
Source · Sage
Finance
At RiskRule of 40
37/ ≥ 40
Source · Sage
Sales
On TrackPipeline Coverage
3.4×/ 3.0×
Source · Monday CRM
Project Delivery
On TrackProject Utilisation
78%/ 75%
Source · ClickUp
Customer Success
At RiskNPS
47/ 50
Source · CSV Upload
People
On TrackEmployee NPS
44/ ≥ 40
Source · CSV Upload
Scorecard composition
The scorecard is reviewed at the monthly Business Performance Review and re-baselined quarterly at Strategy & Scale Review. Targets are locked at the January Commitment Day.